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Multi-award-winning bank

We’re committed to providing the best possible service for our customers, so we couldn’t be happier that we’ve been recognised by our peers and our customers in receiving a number of industry awards.

2024

  • ISA Provider of the Year

    ISA Provider of the Year

2023

  • Best Overall Savings Provider

    Best Overall Savings Provider

  • Best Notice Account Savings Provider

    Best Notice Account Savings Provider

  • Best Customer Service Moneyfacts 2023

    Commended -
    Best Customer Service

  • ISA Provider of the Year Moneyfacts 2023

    ISA
    Provider of the Year

2022

  • Best Overall Savings Provider Pesonal finance awards 2022

    Best Overall Savings Provider

  • Moneyfacts Awards 2022

    ISA
    Provider of the Year

  • Moneynet Awards 2022

    Best Fixed Rate Savings Provider

  • Moneynet Awards 2022

    Best Notice Savings Provider

  • Savings Champion Awards 2022

    Award for Customer Service

  • Savings Champion Awards 2022

    Best Multi-Channel
    Savings Provider

  • Savings Champion Awards 2022

    Best Short Term Fixed
    Rate Cash ISA Provider

2021

  • Moneynet Awards 2021

    Savings Provider of the Year

  • Moneynet Awards 2021

    Best Fixed Rate Savings Provider

  • Personal Finance Awards 2021

    Best Overall Savings Provider of the Year

  • Moneyfacts Consumer Awards 2021

    ISA Provider
    of the Year

  • Moneyfacts Consumer Awards 2021

    Online Savings Provider of the Year

  • Savings Champion Awards 2021

    Best Short Term Fixed Rate Cash ISA Provider

2020

  • Personal Finance awards 2020

    Best Overall
    Savings Provider

  • MoneyComms 2020

    Best Overall
    Savings Provider

  • MoneyComms 2020

    Best Monthly
    Interest Savings

  • Moneyfacts

    ISA Provider
    of the Year

  • Moneynet Awards 2020

    Best Fixed Rate
    Savings Provider

  • Moneynet Awards 2020

    Savings Provider
    of the Year

  • Savings Champion 2020 Awards

    Best Savings Provider

  • Savings Champion 2020 Awards

    Best Online Savings Provider

  • Savings Champion 2020 Awards

    Best Overall
    Cash ISA Provider

  • Savings Champion 2020 Awards

    Best Fixed Rate
    Cash ISA Provider

  • Savings Champion 2020 Awards

    Best Short Term Fixed Rate Cash ISA Provider

  • Savings Champion 2020 Awards

    Best Long Term Fixed Rate Cash ISA Provider

  • Savings Champion 2020 Awards

    Best Monthly Income Provider

2019

  • Personal finance awards

    Best Overall
    Savings Provider

  • Moneyfacts

    2019's Most Trusted
    Savings Bank - UK

  • Moneyfacts

    Best Online
    Savings Account Provider

  • Moneyfacts

    Best Bank
    Savings Provider

  • Moneynet

    Best Overall
    Savings Provider

  • Moneynet

    20th in The Sunday Times Top
    100 Companies To Work For 2019

  • Moneynet

    ISA Provider
    of the Year

  • Moneynet

    Highly Commended -
    Online Savings
    Provider of the Year

  • Moneynet

    Savings Provider
    of the Year

  • Moneynet

    Best Fixed Rate
    Savings Provider

  • Moneyfacts

    Best Overall
    Cash ISA Provider

  • Moneyfacts

    Best Fixed Rate
    Cash ISA Provider

  • Moneyfacts

    Best Short Term Fixed
    Rate Cash ISA Provider

  • Moneyfacts

    Best Variable Rate
    Cash ISA Provider

  • Moneyfacts

    Best Monthly
    Income Provider

  • Moneyfacts

    Best Online
    Savings Provider

2018

  • Personal finance awards

    Best Overall
    Savings Provider

  • Moneyfacts

    Online Savings
    Provider of the Year

  • Moneyfacts

    Best Internet
    Account Provider

  • The Sunday Times Top 100 2018

    6th in The Sunday Times Top
    100 Companies To Work For 2018

  • Best Online Savings Account Provider

    Highly Commended -
    Best Notice Account Provider

  • Moneynet

    Best Fixed Rate
    Savings Provider

  • Moneynet

    Highly Commended -
    Best Cash ISA Provider

2017

  • Best Online Savings Account Provider

    Best Online Savings
    Account Provider

  • Moneyfacts

    Best Bank
    Savings Provider

  • Moneyfacts

    Best Internet
    Account Provider

  • The Sunday Times Top 100 2017

    3rd in The Sunday Times Top
    100 Companies To Work For 2017

  • Moneynet

    Best Monthly
    Interest Savings Provider

  • Moneynet

    Best Online
    Savings Provider

  • Savings Champion

    Best Notice
    Account Provider

  • Savings Champion

    Highly Commended -
    Best Short Term
    Fixed Rate Bond Provider

  • Moneyfacts

    Online Savings
    Provider of the Year

2016

  • Best Online Savings Account Provider

    Best Online Savings
    Account Provider

  • Best Fixed Account Provider

    Best Fixed
    Account Provider

  • Best Internet Account Provider

    Best Internet Account
    Provider

  • Highly Commended - Best Bank Savings Provider

    Highly Commended -
    Best Bank Savings Provider

  • The Sunday Times Top 100 2016

    10th in The Sunday Times Top
    100 Companies To Work For 2016

  • Savings Champion

    Best New Provider

  • Savings Champion

    Best Notice
    Account Provider

  • Savings Champion

    Highly Commended -
    Best Fixed Rate Bond Provider

  • Highly Commended - Specialist Bank of the Year

    Highly Commended -
    Specialist Bank
    of the Year

  • Highly Commended Best Online Savings Provider

    Highly Commended -
    Best Online Savings Provider

  • MoneyFacts

    Online Savings
    Provider of the Year

  • Moneynet

    Best Fixed Rate Savings Provider

Financial Services Compensation Scheme

Financial Services Compensation Scheme

Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.