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    * AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.

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    Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme.

    Any deposits you hold above the limit are unlikely to be covered.

    Please click here for further information or visit www.fscs.org.uk.

    Charter savings bank gives children access to exercise, nutrition and fun, as well as food for their families.

    Inclusive sports and food for all at Project:500

    Project:500 gives children access to exercise, nutrition and fun, as well as food for their families.

    Read more

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    Our additional support page

    We know that no two situations are the same, so our dedicated page details what resources are available to you if you need any extra support.

    Read more

    5 ways to spot a scam website

    The 5 biggest scams out there right now and how you can avoid them

    We spoke to Richard Powell, our Group Head of Financial Crime and Risk, to find out what types of scams our customers are seeing.

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    Try our FAQs to get the answers you need

    Our accounts are proving popular so it might take you longer than normal to speak to us.

    To save you waiting, you might find the answers you need on our frequently asked questions page.