Following the global issue with Microsoft's systems, access to our email is now being restored. All emails sent to us over the last 48 hours while the incident was ongoing will be received, so there's no need to resend your email. While service returns to normal and our technical teams complete their final checks, you may experience some delays in our response times. We'll respond to every customer as quickly as we can. Thank you for your patience and understanding.
Your eligible deposits with Charter Savings Bank are protected up to a total of £120,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.
Please click here for further information or visit www.fscs.org.uk.
