* AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.
Getting ready for our new Online Services
New Online Services arrives early 2027
We're moving customers to our new Online Services during early 2027. To help you prepare, we've brought together everything you need in one place.
We’re award-winning
We’re committed to providing the best possible service for our customers, so we couldn’t be happier that we’ve been recognised by our peers and our customers in receiving a number of industry awards.
Best Bank Savings Provider
Cash ISA Provider of the Year
Best Easy Access Cash ISA Provider
Best Overall Savings Provider
Our additional support page
We know that no two situations are the same, so our dedicated page details what resources are available to you if you need any extra support.
Try our FAQs to get the answers you need
Our accounts are proving popular so it might take you longer than normal to speak to us. To save you waiting, you might find the answers you need on our frequently asked questions page.
News and Articles
September savings review: is your money still in the right place?
Regularly reviewing your savings is an excellent way to manage your finances and to maximise the potential of any savings you may have invested.
Savings interest calculator: how is interest worked out?
If you save money, the interest rate you receive tells you, as a percentage, how much money will be paid into your account. The higher the interest rate, the more money you'll receive.
Cash ISA vs savings account: which could suit you?
Cash ISAs offer the advantage of tax-free savings, shielding the interest you earn from taxation; however, they are also currently limited by a £20,000 annual deposit allowance...
Best fixed rate savings: what should you compare before you fix?
Choosing the best fixed rate savings account for you is a combination of matching the most attractive interest rate with a term length that best suits your future financial plans...
Best savings account UK: how to choose the right account
Choosing the right account for you first requires you to understand the purpose of your savings, then for you to compare the positives and negatives of different types of accounts against how they would best suit those needs...
Your fixed rate bond is about to mature, what should you do next?
When a fixed term bond matures, your original deposit and accumulated interest become available. You have various options, including transferring the balance to an alternative savings or current account or re-investing the funds into another Fixed Rate Bond...
Financial Services Compensation Scheme
Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £120,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.
