Multi-award-winning bank
We’re committed to providing the best possible service for our customers, so we couldn’t be happier that we’ve been recognised by our peers and our customers in receiving a number of industry awards.
2023
Best Notice Account Savings Provider
Commended -
Best Customer ServiceISA
Provider of the Year
2022
Best Overall Savings Provider
ISA
Provider of the YearBest Fixed Rate Savings Provider
Best Notice Savings Provider
Award for Customer Service
Best Multi-Channel
Savings ProviderBest Short Term Fixed
Rate Cash ISA Provider
2021
Savings Provider of the Year
Best Fixed Rate Savings Provider
Best Overall Savings Provider of the Year
ISA Provider
of the YearOnline Savings Provider of the Year
Best Short Term Fixed Rate Cash ISA Provider
2020
Best OverallSavings Provider
Best OverallSavings Provider
Best MonthlyInterest Savings
ISA Providerof the Year
Best Fixed RateSavings Provider
Savings Providerof the Year
Best Savings Provider
Best Online Savings Provider
Best OverallCash ISA Provider
Best Fixed RateCash ISA Provider
Best Short Term Fixed Rate Cash ISA Provider
Best Long Term Fixed Rate Cash ISA Provider
Best Monthly Income Provider
2019
Best OverallSavings Provider
2019's Most TrustedSavings Bank - UK
Best OnlineSavings Account Provider
Best BankSavings Provider
Best OverallSavings Provider
20th in The Sunday Times Top 100 Companies To Work For 2019
ISA Providerof the Year
Highly Commended -
Online Savings
Provider of the YearSavings Provider
of the YearBest Fixed RateSavings Provider
Best OverallCash ISA Provider
Best Fixed RateCash ISA Provider
Best Short Term FixedRate Cash ISA Provider
Best Variable RateCash ISA Provider
Best MonthlyIncome Provider
Best OnlineSavings Provider
2018
Best OverallSavings Provider
Online SavingsProvider of the Year
Best InternetAccount Provider
6th in The Sunday Times Top100 Companies To Work For 2018
Highly Commended -Best Notice Account Provider
Best Fixed Rate Savings Provider
Highly Commended -Best Cash ISA Provider
2017
Best Online SavingsAccount Provider
Best Bank Savings Provider
Best Internet Account Provider
3rd in The Sunday Times Top100 Companies To Work For 2017
Best MonthlyInterest Savings Provider
Best OnlineSavings Provider
Best NoticeAccount Provider
Highly Commended -
Best Short Term
Fixed Rate Bond ProviderOnline SavingsProvider of the Year
2016
Best Online SavingsAccount Provider
Best Fixed
Account ProviderBest Internet Account
ProviderHighly Commended -
Best Bank Savings Provider10th in The Sunday Times Top
100 Companies To Work For 2016Best New Provider
Best Notice
Account ProviderHighly Commended -
Best Fixed Rate Bond ProviderHighly Commended -
Specialist Bank
of the YearHighly Commended -Best Online Savings Provider
Online Savings
Provider of the YearBest Fixed Rate Savings Provider
About Us

Financial Services Compensation Scheme
Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.